FAQs

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FAQs

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the steps to provide shipping details and make payment securely.

We accept various payment methods, including credit/debit cards and Cash on Delivery.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on our website or the courier’s website.

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination.

We have a hassle-free return policy. If you are not satisfied with your purchase, you can initiate a return within a specified period. Please refer to our Returns & Exchanges page for more details.

For any inquiries, issues, or assistance, you can contact our customer support team through the “Contact Us” page on our website. We are here to help!

Keep an eye on our website and social media channels for the latest promotions, discounts, and special offers. We regularly update our customers with exciting deals.

Subscribe to our newsletter, follow us on social media to stay informed about new arrivals, exclusive releases, and other updates from The Thumbay Shop.

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